Noriko Rzonca, Chief Digital Officer, Cosmo Energy Holdings, Outside Director, Unicharm Corporation
Noriko Rzonca is a dynamic data science and digital transformation (DX) strategy expert with over 20 years of leadership experience in the insurance, banking, and energy industries. As Chief Digital Officer of Cosmo Energy Holdings, she has led the company’s digital transformation efforts, including driving oil refinery digital twin projects, enhancing employee digital upskilling initiatives, and facilitating DX projects such as DX Hub. She has also spearheaded the establishment of data governance and a data-driven business environment at the enterprise level.
Previously, Noriko held senior roles at Citi Group, MetLife Japan, and Sony Bank, where she led integrated marketing, branding, and pricing initiatives. Her expertise in data science, CX design, and global services strategy development has positioned her as one of Japan’s most respected thought leaders in the areas of DX and change management.
Noriko holds a Ph.D. in Psychology from Utah State University, with a focus on research and evaluation methodology. A strong advocate for data-driven decision-making, she frequently speaks at conferences globally.
Beyond her professional life, Noriko serves as a Management Councilor at Shiga University and previously served as a member of Japan’s Cabinet Office’s Working Group for the Establishment of a Mathematics, Data Science, and AI Higher Education Programs Certification System, supporting data literacy cultivation among students in Japan.
In her free time, she enjoys traveling and spending time with her husband and son.
