Session 13-C

Democratizing Data and Technology Development

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Organizations seeking to digitize, automate, and model their operations can’t accomplish those goals with IT professionals alone. They need as much assistance from their business domain experts as possible, and that’s where citizen development, automation, and data science come in. In this session Tom Davenport will describe the research findings from his book All Hands on Tech: The AI-Powered Citizen Revolution. The research illustrates how CDOs and their tech executive colleagues can engage business professionals in technology development, while managing the risks of citizen-developed technology.  Davenport will provide examples of aggressive democratization in some of the world’s largest and most sophisticated corporations.

Speaker

Tom Davenport

Distinguished Professor, Babson College