Session 13-A

Key Success Factors for AI Adoption by Corporate Functions

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AI – and in particular Generative AI – has received a lot of spotlight within and outside of corporate settings. Tech giants are increasing the depth and breadth of their AI products. Major enterprise software vendors have been embedding AI into their product offerings. Companies of different sizes are rushing to buy AI solutions from vendors or develop their own solutions. However, the reality is harsh: Gartner has predicted that 30% of Gen AI use cases will fail, while other sources like Rand Corporation claim that failure rate can be as high as 80%!

The good news is that AI leaders can increase the probability of success by focusing on key factors: people, process and technology. Trang Nguyen, VP of Data Science for Corporate Functions at Prudential, will share lessons learned and elaborate on the success factors to drive adoption and outcomes of AI use cases in Corporate Functions at Prudential.

Speaker

trang nguyen

VP of Data Science for Corporate Functions, Prudential Financial