Mark Birkhead, Firmwide Chief Data Officer, JPMorgan Chase
Mark Birkhead is a Managing Director and Firmwide Chief Data Officer at JPMorgan Chase. In this role, he is instrumental in fostering a culture of data-driven decision-making and leveraging data and analytics to benefit customers and clients globally. Mark has a strong track record of building and transforming analytic organizations both in the United States and internationally. Prior to his current position, he was the Chief Data & Analytics Officer for Chase and JPMorgan Wealth Management, where he harnessed analytics, machine learning, and artificial intelligence to drive growth, enhance sales and marketing strategies, optimize branch distribution, and improve the customer experience. Before his tenure at JPMorgan Chase, Mark was the Chief Analytic Officer at Santander US, where he established data and analytics organizations across five business units, including the Retail Bank. He also spent a decade at Citigroup within the Global Consumer Bank and Retail Services, culminating in his role as the Global Head of Analytics & Insights for Latin America and Mexico. Mark’s expertise and contributions to the field have been widely recognized. He has been featured in publications such as Forbes and MIT Technology Review, and has been named to the DataIQ 100 Most Influential People in Data as well as Chief Data Officer Magazine’s lists of The World’s Leading Enterprise Data Leaders and Data Leaders 100. Additionally, Mark fosters the development of future talent by serving as the executive sponsor of JPMC’s AI/ML talent programs and as a member of The Ohio State University Translational Data Analytics Institute Advisory Board.
